Southern Beaver Button

Processing time for all orders can take up to 3 weeks depending on backlog and if you are checking out with " Made to Order" items! if you are needing items sooner, please contact me! 

Shipping can take up to a 7 days within the United States! It all depends on the shipment workload, in some cases, it can take up to 2 weeks for me to fulfill the order and ship it out!

STICKER-ONLY PACKAGES DO NOT COME WITH TRACKING. I ship all my sticker-only orders in an envelope with a stamp. To upgrade to tracked shipping, you may select that when checking out. 

I DO NOT accept returns except if there was an issue on my end. If you have received the wrong items or you're missing items, please contact me and I will correct that as soon as possible! 

Please use my " Contact" page to send any questions or concerns! I reply to emails daily between the hours of 9 am-5 pm CST 

Damages and issues

I am NOT responsible for items lost or damaged in the mail. Once the package leaves my hands it is out of my control. I will do everything in my power to ensure a safe and easy journey, but I cannot control USPS. If there is something I can do about it however I will do what I can. I am a small business and I cannot afford to resend new items every time. Please contact me if you due run into any issues, I might be able to help or we can figure it out together! 

Exchanges

I DO NOT offer exchanges. Please contact me though if you encountered issues with your package. 

Refunds
I DO NOT give refunds unless it is a mistake on my end ( missing items, wrong items, etc) please keep in mind I am a small business and have to be strict on things. If you do receive the wrong items or have missing items please contact me and we can discuss the outcome. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.